Certification Policy

Effective Date: 01 July 2026

1. PURPOSE

This Certification, Credentials, Verification & Badging Policy ("Certification Policy") governs the issuance, verification, management, suspension, revocation, correction, replacement, and use of certifications, credentials, badges, achievement records, and related educational recognitions issued through Skilvi.

This Policy forms an integral part of:

  • Terms of Service
  • Privacy Policy
  • Refund Policy
  • Acceptable Use Policy
  • Academic Integrity Policy
  • Content Creator Agreement
  • Grievance & Dispute Resolution Policy

All learners, users, organizations, employers, institutions, partners, and certification recipients must comply with this Policy.

2. SCOPE

This Policy applies to:

  • Certificates of Completion
  • Course Certificates
  • Program Certificates
  • Professional Certificates
  • Internship Certificates
  • Project Certificates
  • Assessment Certificates
  • Achievement Badges
  • Digital Credentials
  • Verification Records
  • Credential Validation Services
  • Any credential issued through Skilvi

3. DEFINITIONS

Certification

Any certificate, credential, badge, achievement, recognition, or educational verification issued by Skilvi.

Learner

Any user participating in educational activities through the Platform.

Verification

The process of confirming authenticity, validity, status, or issuance of a credential.

Revocation

The permanent invalidation of a credential.

Suspension

The temporary restriction of credential validity pending investigation or review.

4. CERTIFICATION ELIGIBILITY

A learner may become eligible for certification only after satisfying applicable requirements established by Skilvi.

Requirements may include:

  • Course completion
  • Assessment completion
  • Minimum score requirements
  • Project submissions
  • Attendance requirements
  • Identity verification
  • Compliance with Platform policies
  • Academic integrity requirements

Meeting minimum requirements does not automatically guarantee issuance of a certification.

Skilvi reserves sole discretion regarding certification decisions.

5. ASSESSMENT REQUIREMENTS

Certification may require successful completion of:

  • Quizzes
  • Examinations
  • Assignments
  • Projects
  • Interviews
  • Practical evaluations
  • Live assessments
  • Proctored assessments

Skilvi may modify assessment requirements at any time.

Assessment standards may vary by course, program, certification type, institution, or partner.

6. IDENTITY VERIFICATION

Skilvi may require identity verification before issuing certifications.

Verification methods may include:

  • Government identification
  • Email verification
  • Mobile verification
  • Video verification
  • Live verification
  • Biometric verification where permitted by law
  • Third-party verification services

Failure to complete required verification may result in denial of certification.

7. CERTIFICATE ISSUANCE

Certificates may be issued electronically, digitally, physically, or through other approved methods.

Issuance may occur only after:

  • Successful completion of requirements
  • Verification of eligibility
  • Verification of records
  • Completion of compliance checks

Certificate issuance timelines may vary.

Skilvi does not guarantee issuance within a specific timeframe.

8. DIGITAL CREDENTIALS

Skilvi may issue:

  • Digital certificates
  • Digital badges
  • Verification links
  • Credential IDs
  • Blockchain credentials
  • Verification records

Digital credentials remain subject to this Policy.

9. OWNERSHIP OF CERTIFICATIONS

Learners receive a personal, non-transferable right to use certifications issued to them.

Learners do not acquire ownership of:

  • Certification systems
  • Verification systems
  • Credential databases
  • Certification templates
  • Platform infrastructure
  • Verification technologies

All such systems remain the property of Skilvi.

10. CERTIFICATE VERIFICATION

Skilvi may maintain systems allowing verification of certifications.

Verification may include:

  • Certificate IDs
  • Verification URLs
  • Credential databases
  • Status records
  • Validation services

Employers, institutions, organizations, and authorized parties may use such systems to verify credentials.

11. PUBLIC VERIFICATION RECORDS

Where applicable, certification verification systems may disclose:

  • Certificate status
  • Certificate title
  • Issue date
  • Verification status
  • Credential identifiers

for credential validation purposes.

Users acknowledge and consent to such verification functionality.

12. EMPLOYER VERIFICATION REQUESTS

Employers, recruiters, institutions, and authorized organizations may request verification of certifications.

Skilvi reserves the right to:

  • Confirm authenticity
  • Confirm validity
  • Confirm issuance
  • Confirm status
  • Refuse verification requests where appropriate

Verification may be subject to applicable privacy requirements.

13. EDUCATIONAL INSTITUTION VERIFICATION REQUESTS

Educational institutions, training organizations, accrediting bodies, and educational partners may request credential verification.

Verification decisions remain subject to applicable laws and Platform policies.

14. CERTIFICATE VALIDITY

Certificates represent completion of educational requirements at the time of issuance.

Certificates do not constitute:

  • Government licenses
  • Professional licenses
  • Regulatory approvals
  • University degrees
  • Academic credits unless expressly stated
  • Employment guarantees

Users remain responsible for understanding the scope of any certification.

15. CERTIFICATE EXPIRATION

Certain certifications may:

  • Expire
  • Require renewal
  • Require continuing education
  • Require re-verification

where applicable.

Expiration requirements shall be determined by Skilvi or applicable partners.

16. CERTIFICATE SUSPENSION

Skilvi may temporarily suspend certifications where:

  • Misconduct is suspected.
  • Fraud is suspected.
  • Verification is incomplete.
  • Investigations are ongoing.
  • Compliance concerns arise.
  • Identity concerns arise.

During suspension, certifications may be marked inactive or unavailable for verification.

17. CERTIFICATE REVOCATION

Skilvi reserves the right to revoke certifications at any time where:

  • Fraud occurred.
  • Cheating occurred.
  • Academic misconduct occurred.
  • Identity fraud occurred.
  • Material misrepresentation occurred.
  • Certification was issued in error.
  • Platform policies were violated.
  • Legal obligations require revocation.

Revocation may occur regardless of how much time has passed since issuance.

18. FRAUDULENT CERTIFICATES

Users shall not:

  • Forge certificates.
  • Alter certificates.
  • Manipulate certificate records.
  • Misrepresent credential status.
  • Create counterfeit credentials.
  • Falsify verification records.
  • Use revoked certifications.
  • Present invalid credentials as valid.

Skilvi reserves the right to:

  • Investigate suspected fraud.
  • Suspend credentials.
  • Revoke credentials.
  • Notify affected parties.
  • Restrict Platform access.
  • Initiate legal proceedings.
  • Preserve evidence.

Fraudulent conduct may result in permanent removal from the Platform.

19. ACADEMIC MISCONDUCT AND CERTIFICATION IMPACT

Certification eligibility depends upon compliance with all applicable academic integrity requirements.

Academic misconduct may include:

  • Cheating.
  • Plagiarism.
  • Contract cheating.
  • Impersonation.
  • Assessment fraud.
  • Unauthorized collaboration.
  • Misrepresentation.
  • AI misuse where prohibited.
  • Examination misconduct.

Where academic misconduct is identified, Skilvi may:

  • Invalidate assessments.
  • Recalculate results.
  • Suspend certifications.
  • Revoke certifications.
  • Restrict future participation.
  • Terminate accounts.

Such actions may occur before or after certification issuance.

20. CERTIFICATION ERRORS AND CORRECTIONS

Skilvi reserves the right to correct administrative, technical, clerical, formatting, verification, or processing errors.

Corrections may include:

  • Name corrections.
  • Date corrections.
  • Credential corrections.
  • Verification updates.
  • Certificate replacements.
  • Record updates.

Correction requests may require supporting documentation.

Skilvi reserves sole discretion regarding approval of correction requests.

21. DUPLICATE CERTIFICATES

Skilvi may provide duplicate, replacement, reissued, or updated certifications where appropriate.

Replacement requests may require:

  • Identity verification.
  • Supporting documentation.
  • Administrative review.
  • Applicable fees.

Skilvi reserves the right to refuse duplicate certificate requests where misuse, fraud, abuse, or insufficient documentation is suspected.

22. LOST CERTIFICATES

Learners who lose access to credentials may request replacement copies subject to:

  • Identity verification.
  • Record verification.
  • Platform requirements.
  • Applicable fees.

Availability of replacement credentials may depend upon historical records and system availability.

23. CERTIFICATION DATABASE AND RECORDS

Skilvi may maintain certification databases and credential verification systems.

Such systems may contain:

  • Learner records.
  • Credential records.
  • Verification records.
  • Audit records.
  • Historical certification data.
  • Revocation records.
  • Suspension records.

These systems remain the exclusive property of Skilvi.

Users acquire no ownership rights in certification databases or verification systems.

24. LONG-TERM RECORD RETENTION

Certification records may be retained for extended periods or indefinitely where reasonably necessary for:

  • Verification.
  • Compliance.
  • Fraud prevention.
  • Educational administration.
  • Historical recordkeeping.
  • Dispute resolution.
  • Legal defense.
  • Platform operations.

Users acknowledge that deletion requests may not result in removal of certification records where retention is reasonably necessary.

25. VERIFICATION SERVICE AVAILABILITY

Skilvi may provide verification services as a convenience.

However, Skilvi does not guarantee:

  • Continuous availability.
  • Error-free operation.
  • Permanent accessibility.
  • Compatibility with third-party systems.

Verification systems may be modified, upgraded, replaced, restricted, suspended, or discontinued at any time.

26. CERTIFICATION DISCLAIMERS

Certifications issued through the Platform indicate successful completion of requirements established by Skilvi.

Unless expressly stated otherwise, certifications do not constitute:

  • Government recognition.
  • Regulatory approval.
  • Professional licensing.
  • Degree equivalency.
  • University credit.
  • Employment guarantees.
  • Internship guarantees.
  • Salary guarantees.
  • Business opportunity guarantees.

Users remain responsible for determining whether a certification satisfies external requirements.

27. LIMITATION OF LIABILITY

To the maximum extent permitted by law, Skilvi shall not be liable for:

  • Employment decisions.
  • Hiring decisions.
  • Academic recognition decisions.
  • Licensing decisions.
  • Regulatory recognition decisions.
  • Third-party verification decisions.
  • Credential acceptance decisions.

made by employers, institutions, governments, regulators, organizations, or other third parties.

Skilvi's total liability relating to certifications shall not exceed the amount paid by the user for the certification or associated educational program giving rise to the claim.

28. APPEALS

Users may submit appeals relating to:

  • Certification denials.
  • Certification suspensions.
  • Certification revocations.
  • Verification disputes.
  • Administrative decisions.

Submission of an appeal does not:

  • Guarantee review.
  • Guarantee reversal.
  • Guarantee reinstatement.
  • Suspend enforcement actions.

Skilvi reserves final discretion regarding certification matters.

29. ENFORCEMENT AUTHORITY

Skilvi reserves the right to:

  • Audit records.
  • Verify credentials.
  • Investigate misconduct.
  • Review assessments.
  • Suspend credentials.
  • Revoke credentials.
  • Restrict accounts.
  • Preserve evidence.
  • Cooperate with authorities.

where reasonably necessary to protect educational integrity, users, employers, institutions, Platform operations, and legal rights.

30. POLICY MODIFICATIONS

Skilvi reserves the right to modify this Policy at any time.

Updated versions become effective upon publication unless otherwise specified.

Continued use of the Platform constitutes acceptance of revised versions.

31. CONTACT INFORMATION

Questions regarding certifications, verification services, credential status, correction requests, appeals, or policy matters may be directed through official Skilvi support, compliance, certification, or grievance channels published on the Platform.

32. ACKNOWLEDGMENT

By enrolling in courses, participating in assessments, receiving certifications, requesting verification, or otherwise interacting with Skilvi credential systems, users acknowledge that:

  • They have read this Policy.
  • They understand this Policy.
  • They agree to this Policy.
  • They understand Skilvi's certification authority.
  • They acknowledge verification, suspension, and revocation rights.
  • They understand the limitations of certifications issued through the Platform.